Frequently Asked Questions
Kapala Heating & Air Conditioning of Lapeer, MI
Q: How often should I change my furnace filter?
A: How often you change your furnace filter is dependent on your home environment and the type of filter used in your furnace. Standard 1” filters should be replaced monthly. Media filters should be changed 2 – 4 times per year depending on your home environment.
Q: Does my furnace and air conditioner require any maintenance?
A: Like an automobile, your furnace and air conditioner require regular maintenance by a HVAC contractor to keep your system running efficiently and reliably and to maximize the life expectancy of your equipment.
Q: What brands of equipment do you service?
A: We service all makes, models and brands of HVAC equipment.
Q: Is your work under warranty?
A: Absolutely. See our Kapala Confidence Guarantee here.
Q: Do you offer emergency service?
A: Yes! We have technicians on call 24/7. Call 810-664-8865 anytime you need service.
Q: Can I buy parts for my furnace or air conditioner at your location?
A: We stock a number of common parts and filters. If we don't have the part or filter you need, we typically can have it within 1-3 days.
Q: My furnace and air conditioner are getting up there in age, should I repair or replace it?
A: If your furnace or air conditioner is 15 years old or older, you should consider replacing it. HVAC manufacturers have made huge improvements in technology and efficiency that are beneficial to your home and will save you money on your energy bills.
Q: Do you offer financing?
A: Yes! We offer financing through The Michigan Saves financing program for both homeowners and business owners. Learn more.
Q: Do you subcontract any of your work?
A: We have our own team of installers and service technicians that perform all of our own work.
Q: Do you install boiler systems?
A: Yes! We install residential and commercial boilers.
Q: Do you install geothermal systems?
A: Yes! We are a factory authorized Carrier dealer and install Carrier geothermal systems.